Refund Policy

30-day money-back guarantee

Anchored is operated by ANXRD. If Anchored Plus isn’t right for you, you can request a full refund within 30 days of your order date — monthly or annual. No explanation required.

How to request a refund

Card payments are processed securely by Stripe on ANXRD’s behalf. To request a refund:

• Email us at support@anxrd.com from the address you purchased with, or
• Open Manage billing on your plan page to view your invoices and cancel, then email us for the refund.

Approved refunds are returned to your original payment method. Timing depends on your bank or card issuer, typically 5–10 business days.

Cancelling your subscription

You can cancel Anchored Plus at any time from Manage billing on your profile or plan page. Cancelling stops future renewals and you keep full access until the end of the billing period you have already paid for. Cancelling on its own does not issue a refund — request one as above if you are within the 30-day window.

Beyond 30 days

After 30 days we’re still happy to hear from you. If you were charged in error, billed twice, or something went wrong on our side, contact us and we will make it right. Refunds are handled in line with any statutory rights you have under local consumer law.